Privacy Policy

Lavé-Uni Montreal

Last updated: December 28, 2025

1. Introduction
Lavé-Uni Montreal is committed to protecting the confidentiality and security of the personal information it collects, in accordance with the Act respecting the protection of personal information in the private sector, as amended by Bill 25 (Quebec).

This policy describes how we collect, use, disclose, store, and protect personal information.

2. Privacy Officer
The Privacy Officer can be contacted at the following address:

Lavé-Uni Montréal
Telephone: 1 (855) LAVE UNI
Email: info@laveunimontreal.com

3. Personal Information Collected
Depending on the nature of your interactions with us, we may collect the following information:

First and last name

Email address

Telephone number

Address (if applicable to services offered)

Information submitted via a contact form

Browsing data (IP address, device type, pages viewed, cookies)

We collect only the information necessary for the stated purposes.

4. Data Collection Methods
Personal information is collected through the following means:

Online forms

Telephone or email communications

Cookies and similar technologies

Interactions with our website

5. Purposes of Collection and Use
Personal information is used to:

Respond to information requests

Provide and manage our services

Communicate with customers

Improve the website and user experience

Comply with our legal obligations and ensure security

No secondary use is made without consent.

6. Consent
Consent is obtained clearly, freely, and with full knowledge, in accordance with Law 25.
It can be withdrawn at any time, subject to certain legal or contractual obligations.

7. Cookies and Similar Technologies
The website uses cookies in accordance with its cookie policy. Non-essential cookies are subject to your prior consent.

8. Disclosure of Personal Information
Personal information may be disclosed to third parties only when necessary (technology providers, hosting providers, analytics tools).
These third parties are required to maintain equivalent standards of personal information protection.
Personal information is never sold.

9. Retention of Information
Personal information is retained only for as long as necessary for the purposes for which it was collected, and then securely destroyed or anonymized.

10. Security Measures
Lavé-Uni Montréal implements reasonable administrative, technical, and organizational security measures to protect personal information against unauthorized access, loss, theft, or disclosure.

11. Rights of Data Subjects
You have the right to:

Access your personal information

Request its correction

Withdraw your consent

Request that your information be removed from our mailing list, where applicable

File a complaint with the Privacy Officer

12. Privacy Breach
In the event of a privacy breach that presents a serious risk of harm, Lavé-Uni Montréal will notify the Commission d’accès à l’information du Québec (Quebec Access to Information Commission) and the individuals concerned, in accordance with Bill 25.

13. Amendments
This policy may be amended at any time. Any amendments will be posted on this page with an update date.

14. Contact
Lavé-Uni Montréal
Telephone: 1 (855) LAVE UNI
Email: info@laveunimontreal.com